|
Since its formation,
Information Technology Company, LLC (ITC) has pioneered the way in solving
clients’ real world IT issues with quality of service and sound technology. We
undertake extensive research and analysis of a customer’s environment to ensure
the right solution. We satisfy our clients by exceeding their expectations of
quality and delivering a project on time and on budget. We continue research
and development efforts to increase value in search of innovative alternatives
for our customers.
Exceeding Expectations
A common concern of today’s
IT manager is the lack of both financial and human resources to continue
existing operations or expand new projects within the enterprise. ITC fills
that void by providing expertise and experience in every aspect of company
technology. Our expertise encompasses S/390 mainframes, large scale servers,
personal computers and wireless devices to the operating systems and
applications that work with these platforms. Our engineers and business staff
bring vast amounts of knowledge of not only solving problems but by providing
the most efficient and cost saving solution. ITC is not about the quick fix.
The ITC managed services are guaranteed for a successful completion.
This simple philosophy of
responsibility and accountability brings a new level of customer care to all our
projects. No surprises or disappointments.
ITC services encompass a
broad range of data center oriented tasks that cover every aspect of an IT
business operation.
¨ Requirements
Analysis and Specifications Development
¨ Data
Center Pre-Installation Preparation
¨ Hardware
and Software Acquisition Planning
¨ Performance
Analysis
¨ Computer
System Integration with Enterprise Infrastructure
¨ Data
Center Procedures Development
¨ Operation,
Administration, and Support Training
¨ Remote
Operation Control and Monitoring
¨ Hardware
Installation and Configuration
¨ Software
Installation, Configuration, and Customization
¨ System
Hardware & Software Technical Support
¨ Project
Management
¨ Disaster
Recovery Design and Planning
¨ Data
Center Relocation
Enduring Adversity
A company’s IT infrastructure
is threatened on a regular basis from natural disasters, terrorist and cyber
attacks determined to impede its productivity. Despite the number of very
public disasters since 9/11, still only about 50 percent of companies report
having a disaster recovery plan. Of those that do, nearly half have never tested
their plan, which is tantamount to not having one
at all.
ITC can assist in implementing a Disaster Recovery Plan (DRP)
that will help you in enduring a disaster and recovering in minimal time. We
analyze your current system and measure your critical infrastructure’s
vulnerability. We find alternative methods to establish a more efficient
contingency and recovery plan using various scenarios for maximum readiness.
We document the procedures, and extensively train your staff on the new plan.
We periodically test the plans by simulating various situations or attacks on
your company.
Excellence Guaranteed
ITC has continued its tradition
of providing quality solutions that enable customers to exceed their potential
and lower their costs. Our customer retention is at an all time high because of
the consistent value we provide. ITC strives to be flexible and adaptable to
the changing needs of our clients. We maintain contact with all our customers
not only to ensure that our solutions remain viable, but that we are aware of
new challenges, and that we are ready to assist.
|