Since its formation, ITC has specialized in solving customers' real-world business problems with the IBM System/390 computers. ITC meets enterprise-class computing needs by providing all-inclusive S/390-based solutions. First and best among IBM Advanced Business Partner resellers, our long-standing mainframe focus uniquely qualifies us to sell and support the complete System/390 hardware and software suite. As an IBM certified reseller, we work closely with IBM's Large Scale Computing Division in Poughkeepsie, NY and have helped introduce numerous processor models to the market place. ITC participates in the IBM Software Developer's Association, a business unit that assists developers in creating and enhancing mainframe products. Nevertheless, technology features never distract us from the primary customer concern: achieving maximum cost-effective operational benefit.

As S/390 specialists, we understand that mainframes don't operate in isolation -- that they're critically connected to organizational infrastructure. Our services include analysis and implementation of system connectivity and interoperability with all existing platforms. We help organizations migrate from diverse technologies to leading - edge platforms, and achieve the required reliability for the mission critical role.

ITC's comprehensive capabilities and services include:

• Perform start-to-finish requirements analysis, tailored to site requirements.
  
• Model capacity/performance -- industry conference presentations
  
• Bundle system acquisition into single simple transaction
  
• Install system using IBM-trained field engineers
  
• Customize and configure software
  
• Integrate system with in-place equipment and legacy software
  
• Migrate users and applications
  
• Test and validate full system for correct operation and performance
  
• Train operators and support staffs on system operation and troubleshooting
  
  Provide ongoing service and support:
  
  
• Field service, hardware/software support, and 24x7 help desk
  
• Product defect support, updates, and currency support
  
• Remote operations support
  
• Facility Management
  
  
• ITC offers one-stop S/390 shopping
  
• ITC simplifies system acquisition
  
• ITC offers minimal total cost of ownership
  
• ITC's value-added services prevent hidden or surprise costs